Our Commitment to Privacy

Hugs Society respects the privacy of every visitor to our websites and every user of our mobile apps. Your privacy is a priority, and we go to great lengths to protect it. This Privacy Policy describes how we collect and use information about our online visitors. We know you care about your information and we want you to be fully informed about our practices.

This Policy may be changed or updated from time to time. By visiting Hugs Society at one of our websites or using one of our mobile apps, you accept the practices described in this Policy.

See privacy information for financial and in-kind donors.

The Data We Collect

Our websites and mobile apps provide convenient ways for you to access our services and learn about important Hugs Society opportunities and events. We collect information about our online visitors both directly from our visitors and indirectly from other companies that provide data to us. We use this information to communicate with our supporters and clients and process their transactions. We do not sell it to other organizations.

When you use our websites or apps to make a financial contribution, register for a class or special event, sign up to volunteer, apply for a job, or make an appointment, we may ask you for your name, address, phone number(s), and other information relevant to the transaction. We will ask for standard credit card information when you make a financial donation, pay for a class, or make a purchase.

We obtain information about our online visitors from other sources as well. For example, we engage vendors that provide contact information and other data. We use this data to help us engage with people who may be interested in participating in Hugs Society activities or contributing to the Hugs Society mission.

We also collect non-personal information about our online visitors using “cookies”, pixels, web beacons, and other technologies that operate automatically when you visit our website. We use this information to give our website visitors a more relevant online experience and to help us make website improvements. The information helps us understand which parts of our websites are the most popular, where our online visitors are going, and how long they spend there. If you do not want us to collect information using cookies, you can disable this function in your browser. If you block cookies from us, however, you may not be able to see personalized content and our website may not function optimally.

How We Secure Data

We use a variety of security measures to protect your data. We maintain physical, electronic and procedural safeguards to help prevent unauthorized access to and improper use of personally identifiable information.

We protect the security of credit card transactions using a number of measures such as encryption, access controls, network firewalls, and physical security. These measures make it extremely difficult for anyone to intercept the credit card information you send to us. When we work with other companies to process credit card transactions, those companies also use encryption and other appropriate security measures.

No website or electronic data can ever be completely secure, but we are always working to maintain up-to-date and appropriate security mechanisms.

How We Use Your Information

If you provide Hugs Society with personal information when you visit our websites or use our mobile apps, we may use the information in our programs and activities. We may enter your information into one of our databases so we can contact you to obtain your input, provide information about our programs and events, request donations, or provide a more personalized online experience.

Hugs Society does not sell, trade, or share our donors’ personally identifiable information with any other entity, except as described below. We do not send mailings to our donors on behalf of other organizations unless the donor has given us specific permission to do so.

On occasion, Hugs Society may share your information with our vendors and other partners that help us with our activities and programs. For example, we share information with vendors that help us fulfill orders, manage data, and process donations and credit card payments. These vendors are bound by strict confidentiality rules and are permitted to use the information only to support Hugs Society operations. We also disclose information as required by law.

We Care About Doing it Right

Hugs Society is committed to accuracy and precision in processing your information. We have procedures to check for errors, and our systems are periodically audited to make sure we process your information securely and accurately.

If you need to contact us to review your information or make corrections, please use the contact form on our website.

Note to Parents About Our Privacy Policy

Hugs Society has a variety of programs for children. We hope that children and parents will visit our websites and use our apps so they can jointly learn about Hugs Society and opportunities for children to participate. Hugs Society does not intentionally collect personally-identifying information from people under age 13. Our apps automatically collect data about users' devices to give users a customized experience and help us make content improvements, but this data is not identifiable to an individual.

To Unsubscribe/Opt-Out

To unsubscribe from Hugs Society phone calls, e-mails, texts or mail, or to let us know how you would like us to contact you, please send an e-mail to the following addresses: 

    Financial Donor Unsubscribe: This email address is being protected from spambots. You need JavaScript enabled to view it.
    Newsletter Unsubscribe: This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact Us About Privacy

If you have questions about this Privacy Policy, you may send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. or write to:

Hugs Society
PO Box 231024
Portland, OR 97281-1024
Attention: Privacy Officer

Revised April 2023

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