Subscription Fees
- Member's credit card account is automatically charged on the same date as the original transaction date on each corresponding month or on final date of month if no corresponding date (January 31, 2020 subscription renews on February 28, 2020).
- Discounts, rebates or other special offers only valid for initial term; subscriptions renew at the then-current full subscription rates.
- Hugs Society may terminate the subscription and these terms if it is unable to renew the subscription based on inaccurate or outdated credit card information.
- Right of access granted under these Terms is effective only upon payment of the subscription fees.
Cancelling Account
- You can cancel your subscription from your account profile page.
- The only valid method for canceling your Plan is via the cancellation link provided on your user "dashboard" page, accessible after logging in to the appropriate website. Requests to cancel by e-mail or phone are not considered, and do not accomplish, cancellation.
- Once you cancel your membership subscription, you will not lose access immediately.
- Your membership will continue through the end of your current charge cycle. For example: If your credit card is charged on the 10th of the month and you cancel on April 25th, you will not lose access until the May 10th.
Refunds
- Subscription fees are non-refundable; except that you may cancel renewed subscription by contacting Hugs Society within two (2) calendar days after renewal date and receive a full refund of the new subscription fees.
Contacting Us
Use the Contact page on the Hugs Society website or, if pertaining to the Snuggles Project, the Contact page on the Snuggles Project website.
